CareIQ
Platform Overview · 2026
Run your entire care business -
with confidence, compliance, and less admin
All-in-one platform for NDIS, disability, and aged care providers.
Rostering, clinical care, payroll, billing, reporting, and GP-ready health reports - one login, zero spreadsheets.
🇦🇺 Built for Australia
Built for the SCHADS Award
NDIS Ready
GP-Shareable Reports
2-Month Free Trial
No Lock-in
Tracking what a participant's own money was spent on usually means receipts arriving by message,
a spreadsheet somebody maintains, and a report written by hand for the family or plan manager.
In CareIQ the receipt is uploaded onto the transaction as the spend is entered, the running balance
is written at that moment, CareIQ Assist flags a receipt that does not match what was typed,
a manager approves or corrects each entry from a review queue,
and the participant's statement is generated from that same ledger.
One record, reviewed, with the receipt attached to it.
🗓
Workforce & Rostering
- Shift scheduling & calendar
- Open shift marketplace
- GPS clock-in/out with geofence
- Shift swaps & availability
- Break tracking & compliance
- Travel & mileage logging
- Digital ID cards (QR)
📋
Clinical & Care
- Structured shift notes (templates)
- Handover dashboard
- Medication records (MAR)
- Incident reporting
- Care plans & goal tracking
- Vital signs with clinical alerts
- Works offline - auto syncs
💰
Payroll & NDIS Billing
- SCHADS auto-calculation
- Penalty rates by day/time
- Timesheet generation & approval
- NDIS invoicing
- PRODA bulk CSV export
- Client funds ledger
- Xero integration
📊
Reporting & Compliance
- NDIS budget tracking
- Fatigue risk dashboard
- Staff utilisation reports
- Qualification tracking
- Onboarding checklists
- Full audit trail
- Financial summaries
👨👩👧
Family Portal
- No login needed (secure token link)
- Live timeline & shift updates
- Medication records view
- Vital signs history
- Two-way messaging with staff
🏥
Health Module Enterprise
- Nurse-led screening workflows
- Australian guideline-based rules
- Real-time clinical alerts
- Nurse sign-off required
- GP-shareable reports (7-day link)
- Vaccination records & tracking
What makes CareIQ different
🏥
GP-Ready Health Reports - clinician-governed, not auto-classified. The only care platform with this capability.
💰
Full SCHADS Engine - automatic penalty rate calculation. Not a workaround. Built from the award.
🔗
Everything Connected - shifts flow to billing, billing to payroll, notes to reports. One system, no re-entry.
📴
Offline PWA - staff submit notes and vitals without signal. Auto-syncs when back online.
👨👩👧
Family Portal - families see the timeline, meds, and vitals in real time. No login required.
🤖
CareIQ Assistant - assistive, not autonomous. All outputs reviewed and signed off by staff.
Clinically Governed Health Reporting
Clinical classifications use deterministic Australian guideline-based rules. Reports are structured, signed, and designed for safe GP handover.
Australian Guideline RulesNHMRC, RACGP, Heart Foundation & Diabetes Australia thresholds applied deterministically
Real-Time Clinical AlertsOn-screen alerts for BP, glucose, cholesterol & heart rate anomalies during data entry
Nurse Sign-Off RequiredReports cannot be shared until reviewed and signed off by a qualified nurse
Secure GP Share Link7-day expiring link with full access tracking - no GP login required
ATAGI-Safe Vaccination RecordsSafe language throughout - "recorded next due date has passed; verify via AIR"
Full Audit TrailRules engine version, model version, reviewer & timestamp stored per report
🚫Does not replace clinician judgement - all outputs require staff review
🔒Does not access external internet sources - operates within your organisation only
⚙️Operates within predefined organisational rules and clinical parameters
✏️All generated outputs are reviewable and editable before saving or sharing
📋Full audit trail for every generated output - user, timestamp, model version
🇦🇺Designed to align with Australian NDIS, NHMRC, and healthcare standards
| Plan |
Price (AUD/mo) |
Employee |
Key Inclusions |
| Small team |
$6/user |
5-15 |
Core platform - rostering, clinical notes, SCHADS payroll, NDIS invoicing, Health Module, CareIQ Assistant. Family Portal is a separate subscription. |
| Growing team |
$6/user |
15-50 |
Same core platform, built for growing teams. |
| Large provider |
$6/user |
50+ |
Core platform - support arrangements agreed individually, volume pricing at scale |
All plans include a 2-month free trial · No lock-in · No credit card required
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SIL / Group Home Providers
🧑⚕️
Community Disability Support