🇦🇺 Australian-built  ·  Hosted in Australia  ·  NDIS & SCHADS compliant
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NDIS · Disability · Aged Care

One platform for care delivery, workforce operations and compliance

Replace disconnected tools with one system - clinical notes with intelligent risk monitoring, GPS rostering, SCHADS payroll, NDIS billing, and 22 built-in reports. Australian-built.

Australian hosted No setup fee Free migration 2-month free trial 22 built-in reports
🔍 Search clients, staff…
🏠 Dashboard
📋 Care
📅 Shifts
💰 Payroll
📊 Reports
⚠ Behaviour
Today's Overview - Tuesday
12
Shifts today
9
Clocked in
3
Pending
EmployeeParticipantShiftStatus
S. JohnsonMargaret T.AM 09:00✓ In
L. ChenHarold B.AM 10:00✓ In
P. MurrayDorothy W.PM 14:00Assigned
R. KapoorFrancis O.PM 15:00Assigned
K. O'BrienEdna R.Night 21:00Scheduled

Trusted by care providers across Australia

REM Healthcare Carehaven Triage Care Solutions Top Healthcare CareAid Supplies

Sound familiar?

Most care providers are managing the same operations across 4-6 disconnected tools.

❌ What providers are dealing with now

📋Clinical notes in paper folders or a separate app
📊Payroll rework every fortnight - manual SCHADS calculations
📱Rostering via WhatsApp, calls, or spreadsheets
🧾NDIS invoicing done manually after every shift
⚠️Incidents recorded on paper, filed away and forgotten
🔍No visibility into compliance gaps until an audit

✅ What CareIQ replaces it with

📝Structured digital notes with 18-hour handover window
💰SCHADS payroll auto-calculated per shift type and day
📅Drag-and-drop rostering with GPS clock-in verification
NDIS invoices generated from shifts - export to PRODA
🔍Care Signals - reads every note and flags risk language automatically
🛡️Live compliance dashboard - qualifications, breaks, family portal, audits

Why providers move to CareIQ

Common reasons we hear from care providers switching from other tools:

⚙️

SCHADS set up in 3 clicks

Other platforms require manual Pay Group configuration for every time band and every employee. CareIQ auto-loads all MA000100 award rates - zero setup.

🔍

Intelligent note monitoring

Care Signals scans every submitted note and flags the exact phrase that indicates unreported risk - with a severity score, plain-English explanation, and recommended action.

📱

WhatsApp family updates

When a shift is confirmed or a care note is approved, family members receive a WhatsApp notification automatically. No app downloads - just a message.

📊

22 built-in reports

From NDIS fund depletion forecasting to staff skill gap analysis to medication adherence - all in a single Report Hub. No extra modules or extra cost.

💰

Simple, honest pricing

No per-module fees. No setup charges. Free data migration. Every plan includes every feature - pay only for team size. 2-month free trial, no lock-in.

🇦🇺

Built for Australia

Not a US or UK platform adapted for Australia. Built specifically for NDIS, SCHADS, HCP, and DSS/CHSP. Australian-hosted, Australian support.

Everything your team needs, in one system

One brand, many modules - deeply integrated so data flows between them automatically.

Platform Workforce Clinical Behaviour Compliance Finance Communication
❤️
Care Delivery
  • Structured clinical notes
  • Medication records (MAR)
  • Incident reporting
  • Care plans & goals
  • Vital signs monitoring
  • Care Signals (intelligent risk monitoring)
  • Behaviour analysis
👥
Workforce
  • Roster scheduling
  • GPS clock-in / clock-out
  • Open shift marketplace
  • Shift swaps & availability
  • Qualifications & compliance
  • Break tracking (SCHADS)
  • Smart Match skill-based rostering
💰
Finance
  • SCHADS award payroll engine
  • NDIS invoicing & PRODA export
  • Xero integration
  • Timesheet generation
  • NDIS fund depletion forecast
  • NDIS budget tracking
  • Travel & mileage claims
🛡️
Governance
  • Incident & behaviour reporting
  • Compliance dashboard
  • Custom forms & assessments
  • Audit logs & e-signatures
  • Family portal with WhatsApp updates
  • NDIS service agreements

Workflows that connect your whole operation

Workforce → Finance

From shift to payroll - automatically

Staff clock in with GPS verification. The system calculates SCHADS penalty rates for the shift type, day, and time - afternoon, night, Saturday, Sunday, public holiday. At fortnight end, generate timesheets in one click. Export to Xero or download a CSV. No manual rate lookups.

1
Staff clocks in - GPS verified at client location
2
SCHADS rate applied automatically (PM shift = +12.5%)
3
Timesheet generated - ordinary + penalty lines
4
Approved & exported to Xero in one click
Care → Compliance

From note to risk flag - automatically

A support worker writes a shift note. Care Signals reads it immediately and flags any language associated with unreported incidents or clinical risk - showing the exact quoted phrase, why it's concerning, and a recommended action. If confirmed, the incident form captures type, severity, antecedents, and outcome. BSPs analyse patterns over time and adjust support plans accordingly.

1
Support worker writes structured shift note
2
Care Signals flags exact risk phrase - severity score + recommendation
3
Incident raised - severity, antecedents, strategies recorded
4
Support plan updated - evidence-based, NDIS audit-ready
Finance → NDIS

From service delivery to NDIS invoice

Every completed shift maps automatically to the correct NDIS support item code and price guide rate. Generate a client invoice, review line items, export the PRODA bulk payment CSV, and upload directly. Track claim status - submitted, accepted, rejected, partial - against each invoice.

1
Shift completed and clocked out
2
Support item code + rate auto-mapped from Price Guide
3
Invoice generated - reviewed and approved
4
PRODA CSV exported - claim status tracked in CareIQ

$6 per user / month. 2 months free to start.

Up to 60% less than leading NDIS platforms - with more features, not fewer. No setup fee. Free migration.

Free Trial
$0 / 2 months
2 months free · any team size
  • All features included
  • SCHADS payroll engine
  • NDIS invoicing
  • Care Signals
Start Free - No Card
Enterprise
Custom
50+ staff · volume pricing
  • Everything in Growth
  • Below $6/user at scale
  • Dedicated account manager
  • SLA-backed support
Book a Demo

$6/user/month · 2 months free · No setup fee · Free migration · Full pricing details →

Real outcomes, measurable results

16h
admin per client per month
20min
after switching to CareIQ
SIL Provider · QLD
8 staff · 12 participants
"Before CareIQ, we were spending 16+ hours a month per client on manual admin - chasing receipts on WhatsApp, building spreadsheets, writing Word reports for families. CareIQ automated all of it. Support workers log everything in the app, payroll calculates itself, and invoices go out the same day. We cut that to under 20 minutes."
Operations Manager
SIL & Community Access Provider, Queensland

See if CareIQ fits your service model

We'll show the modules that match your workflow and migrate your data if you proceed.

No credit card · No setup fee · Free migration · 2-month trial

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