Replace disconnected tools with one system - clinical notes with intelligent risk monitoring, GPS rostering, SCHADS payroll, NDIS billing, and Built-in reports. Australian-built.
Most care providers are managing the same operations across 4-6 disconnected tools.
Common reasons we hear from care providers switching from other tools:
CareIQ's setup wizard loads the MA000100 award rates for you to check against the Fair Work pay guide.
Care Signals scans every submitted note and flags the exact phrase that indicates unreported risk - with a severity score, plain-English explanation, and recommended action.
When a shift is confirmed or a care note is approved, family members receive a WhatsApp notification automatically. No app downloads - just a message.
From NDIS fund depletion forecasting to staff skill gap analysis to medication adherence - all in a single Report Hub. No extra modules or extra cost.
No per-module fees for operational features - pay only for team size. CareIQ Compliance is a separate subscription. 2-month free trial.
Not a US or UK platform adapted for Australia. Built specifically for NDIS, SCHADS, HCP, and DSS/CHSP. Core records hosted in Australia (AWS Sydney); some optional features use overseas services.
One brand, many modules - deeply integrated so data flows between them automatically.
Staff clock in, with their location recorded as attendance evidence. The system calculates SCHADS penalty rates from the shift type, day, and time - afternoon, night, Saturday, Sunday, public holiday. At fortnight end, generate timesheets in one click. Export to Xero or download a CSV. You check the results against the Award before paying and remain responsible for pay accuracy.
A support worker writes a shift note. Care Signals reads it immediately and flags any language associated with unreported incidents or clinical risk - showing the exact quoted phrase, why it's concerning, and a recommended action. If confirmed, the incident form captures type, severity, antecedents, and outcome. BSPs analyse patterns over time and adjust support plans accordingly.
Completed shifts are mapped to NDIS support items and price guide rates that you review before invoicing. Generate a client invoice, review line items, export the PRODA bulk payment CSV, and upload directly. Track claim status - submitted, accepted, rejected, partial - against each invoice.
The core platform on every plan. Family Portal and CareIQ Compliance are separate subscriptions.
$6/user/month · 2 months free · Full pricing details →
Spending a participant's own money is the part of SIL and community access work that most often ends up in a spreadsheet and an email thread. In CareIQ it is one record:
Viewing a participant's fund account follows that participant's support team, not the whole organisation; approving, correcting or rejecting a transaction is restricted to company admins and managers. Every change is written to the audit log.
We'll show the modules that match your workflow. Migration help is available, subject to assessment and agreement with each customer.
No credit card · 2-month trial