Give families and guardians secure, no-login access to the care that matters to them - a live timeline, medications, vitals and two-way messaging - all with permissions you control. More transparency, more trust, fewer "how was today?" calls.
Families want to know their person is safe and well cared for. When the only update is a phone call at pickup, small worries grow - and so do complaints.
You decide what each family can see. The portal opens with a secure link, so there is no extra app or password for families to manage.
Token-based access means families open the portal from a secure link - no separate login to create or forget.
Notes, incidents, medications, vitals and shifts surface as a timeline, so families see how each day went.
Show medication administration and recorded vitals like blood pressure and temperature, for reassurance between visits.
Families message your team and staff reply, with every conversation visible and on the record.
Grant access per family with granular permissions, so each person sees only what is appropriate for them.
The portal carries your company branding, so families experience it as part of your service, not a third-party tool.
The family portal is part of the CareIQ platform alongside rostering, clinical records, SCHADS payroll and NDIS invoicing. 2-month free trial, no credit card, no lock-in contracts.
Start your free trial