CareIQ Workforce

NDIS rostering and staff management that runs your whole roster

Calendar rostering, an open-shift marketplace, clock-in and qualification tracking - built for disability support and aged care teams, and aware of SCHADS rules from the start.

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CareIQ Workforce is NDIS rostering software. Build rosters that know each worker's qualifications, availability and hours, fill gaps through an open-shift marketplace, record GPS clock-in and clock-out as attendance evidence, and turn worked shifts into timesheets and SCHADS pay - in one system with your participant records.

Spreadsheet and WhatsApp rosters vs CareIQ Workforce

Rostering disability support workers across clients and locations is hard enough. Doing it in a spreadsheet and a group chat makes it harder than it needs to be.

Spreadsheets and WhatsApp

  • Last-minute shifts chased through group messages
  • No record of who actually clocked on, or where
  • Expired tickets and clearances slip through unnoticed
  • Availability and swaps lost in chat threads
  • SCHADS penalties worked out by hand after the fact
  • No visibility of who is over their hours or fatigued

CareIQ Workforce

  • Open shifts posted to a marketplace your team can claim
  • Clock-in with the location recorded against a geofence as attendance evidence
  • Qualification expiry tracked, with staff blocked when lapsed
  • Availability and shift swaps managed inside one platform
  • SCHADS-aware scheduling carries through to payroll
  • Fatigue and weekly hours-cap awareness before you assign

Everything you need to roster a care team

From filling an urgent shift to keeping clearances current, CareIQ Workforce handles the day-to-day of running a disability support and aged care roster.

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Calendar rostering

Build the week visually with colour-coded shifts by type and client. See gaps, clashes and coverage at a glance, then assign in a couple of clicks.

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Open-shift marketplace

Post unfilled shifts to eligible staff and let them apply. Award the best fit, or let auto-assign award the first eligible worker.

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Clock-in and out

Workers clock on and off on their phone. CareIQ records the clock location against a 200m geofence as attendance evidence. It does not block a clock-in.

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Availability and swaps

Staff set their weekly availability and request shift swaps that flow through accept and manager approval, no group chat required.

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Qualifications and onboarding

Track tickets and clearances with 30, 60 and 90 day expiry alerts, and run onboarding checklists that block staff until they are ready.

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SCHADS-aware and fatigue-safe

Scheduling understands SCHADS penalties, and flags fatigue risk and weekly hours caps before a shift is assigned.

Frequently asked questions

What is NDIS rostering software?

It schedules support workers to participants and shifts while accounting for qualifications, availability, hours and the award - then records what was actually worked so pay and billing match the roster.

Can workers pick up open shifts?

Yes. Post unfilled shifts to eligible staff; they apply from their phone and you award the shift manually or auto-assign the first eligible applicant. Eligibility follows the qualification level the company sets for the shift: staff at or above that level can apply.

Does CareIQ check qualifications before rostering?

Yes. Credential tracking with expiry alerts warns or blocks rostering on configured mandatory credentials, so lapsed workers are caught before the shift.

How does clock-in work?

Workers clock in and out on their phone. CareIQ records the clock location against a 200m geofence as attendance evidence, and shifts with no clock-in or clock-out are held back from pay until an admin reviews them.

Can we bring our current roster across?

Yes. Migration help is available, subject to assessment and agreement with each customer, and we agree with you what comes across.

How much does it cost?

$6 per user per month for the core platform, with a 2-month free trial, no setup fee and no lock-in contracts.

Related guides

Replace your spreadsheet roster this week

CareIQ Workforce is part of the CareIQ platform, alongside CareIQ Care, CareIQ Payroll and CareIQ Compliance. 2-month free trial, no credit card, no lock-in contracts.

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