CareIQ Compliance

Keep your evidence current as you work, not just at audit time

NDIS compliance software that keeps your evidence current as you work. See where evidence is missing at a glance, record reportable incidents and keep staff credentials and policies in order.

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CareIQ helps NDIS providers keep their evidence current as they work. Incidents, worker credentials, onboarding, signed agreements, shift records and policies are captured as the work happens, so the evidence an auditor asks for already exists - instead of being reconstructed in the weeks before the audit.

Scrambling for an audit vs keeping evidence current

Most providers only think about compliance when an audit is booked. CareIQ keeps your evidence current as you work, so you are not racing the clock when an audit is booked.

Spreadsheets and shared drives

  • No single view of where you stand right now
  • Reportable incidents recorded in scattered places
  • Expired staff certificates discovered too late
  • Policies scattered across folders and inboxes
  • Evidence gathered in a panic before each audit
  • Restrictive practice use recorded inconsistently

CareIQ Compliance

  • Indicator of where evidence is missing across your organisation
  • Reportable incidents recorded in one place
  • Credential matrix flags expiries before they bite
  • Policies stored, versioned and easy to find
  • Evidence captured as part of everyday work
  • Restrictive practice use recorded within behaviour incidents

Built around the NDIS Practice Standards

Tools to keep your evidence in order as you work.

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Evidence gap indicator

A single dashboard indicating where evidence is missing across incidents, credentials, policies and records - so gaps surface early, not on inspection day.

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Reportable incident recording

Log incidents, mark whether each one is NDIS reportable, and track the investigation. Your organisation remains responsible for notifying the NDIS Commission.

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Credential compliance matrix

A grid view of every worker against their mandatory qualifications and checks, colour-coded for current, expiring and expired - with alerts before they lapse.

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Policies and procedures

Store, version and distribute your policies in one place, so the current document is always the one your team is reading and working to.

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Restrictive practice records

Record restrictive practice use within a behaviour incident: the type, duration, description and who applied it.

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Evidence for Practice Standards

Notes, incidents, training and consents are captured as you work and mapped to the evidence reviewers expect across the NDIS Practice Standards.

Frequently asked questions

What is NDIS compliance software?

It is software that records the evidence your NDIS registration depends on - incidents, worker screening and credentials, consents and service agreements, shift records, complaints and policies - in one place, so you can show an auditor how you meet the NDIS Practice Standards.

Does CareIQ make us compliant?

No software can make a provider compliant on its own. CareIQ makes the evidence easy to create, find and show; your organisation stays responsible for its practices and its obligations to the NDIS Commission.

How does CareIQ help with worker screening and credentials?

Track each worker's checks, tickets and qualifications with 30/60/90-day expiry alerts and a colour-coded credential matrix, and warn or block rostering when mandatory credentials have lapsed.

What is CareIQ Compliance?

CareIQ Compliance is a separate subscription for registered providers that need a full compliance workspace - incident register with investigations, policies, forms and audit evidence - alongside the CareIQ platform.

Can we bring our existing records across?

Yes. Migration help is available, subject to assessment and agreement with each customer, and we agree with you what comes across.

How much does it cost?

$6 per user per month for the core platform, with a 2-month free trial, no setup fee and no lock-in contracts.

Related guides

Keep your evidence in order as you work

CareIQ Compliance is part of the CareIQ platform, alongside CareIQ Rostering, CareIQ Care, CareIQ Payroll and CareIQ Secure Chat. 2-month free trial, no credit card, no lock-in contracts.

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