Support workers report incidents from their phone. Managers review severity, witnesses and actions, and sign off. Behaviour incidents and possible unreported risks sit in the same system.
CareIQ is NDIS incident management software. Workers capture incidents on shift with type, severity, witnesses and a body map; managers review, record actions and sign off; behaviour incidents capture ABC data and restrictive practice use; and Care Signals flags possible risk language in progress notes so incidents that were never reported can be reviewed.
One connected record from the moment a worker reports an incident to the moment a manager signs it off.
Workers report incidents from the CareIQ mobile app or browser while the details are fresh.
Capture and manage incidents with severity, witnesses, body map, actions taken and sign-off.
Structured ABC data - antecedent, behaviour, consequence, duration and intensity - for behaviour support practitioners.
Record restrictive practice use within a behaviour incident: type, duration, description and who applied it.
Flags possible risk language in progress notes for human review, so risks that were never reported can be followed up.
CareIQ Assist drafts behaviour pattern analysis from your own incident data, for practitioner review.
It is software for recording, reviewing and closing incidents that happen while supporting NDIS participants - who was involved, what happened, how serious it was, what was done, and who signed it off - so the record is ready when a reviewer or auditor asks.
No. CareIQ helps you capture and manage the incident record, but your organisation remains responsible for deciding whether an incident is reportable and for notifying the NDIS Commission.
Yes. Incidents and behaviour incidents can be reported from the CareIQ mobile app or the browser, on shift, while the details are fresh.
CareIQ records restrictive practice use within a behaviour incident: the type, duration, description and who applied it.
Care Signals assists coordinators by flagging possible risk language in progress notes for human review - for example a note that mentions a fall that was never logged as an incident. A person reviews and decides. CareIQ Assist features are processed by OpenAI in the United States.
$6 per user per month for the core platform. 2-month free trial, no setup fee, no lock-in contracts.
$6 per user per month for the core platform. 2-month free trial, no setup fee, no lock-in contracts. Your organisation remains responsible for notifying the NDIS Commission.
Start your free trialCareIQ is improved continually - new features and refinements ship regularly.