About CareIQ

An Australian-owned IT services and software company, founded to bridge the gap between technology and healthcare.

Our Story

CareIQ was founded with a simple goal: make technology accessible, reliable, and secure for healthcare providers and Australian businesses.

We saw firsthand how healthcare organisations struggled with IT. Systems were unreliable, security was an afterthought, and providers were paying too much for too little. We knew there had to be a better way.

Based in Queensland and serving clients Australia-wide, CareIQ has grown into a trusted IT partner for healthcare providers, NDIS organisations, aged care facilities, and businesses across multiple sectors.

What We Do

CareIQ operates across two complementary divisions: CareIQ IT for managed IT services, and CareIQ Platform for purpose-built care management software.

As a Microsoft Partner with access to over 3,000 software solutions, we provide everything from day-to-day IT support to strategic technology planning, cybersecurity, and cloud management.

Healthcare clients can work with one company across both disciplines when needed, but each offer has its own journey, team, and focus.

Two Divisions, One Partner

Everything you need for technology and care management, from a single provider.

IT Services (MSP)

Full-service managed IT for Australian businesses. We act as your external IT department.

  • Managed IT and help desk support
  • Cybersecurity and threat protection
  • Network design and management
  • Cloud and Microsoft 365 management
  • Strategic IT planning and consulting
  • 3,000+ software solutions

CareIQ Platform

Purpose-built software for NDIS and aged care providers.

  • Participant and client management
  • NDIS plan tracking and budget monitoring
  • Staff rostering and shift management
  • Incident reporting and compliance
  • AI-powered behaviour analysis
  • Electronic signatures and documents

Our Mission

Make technology accessible and secure for healthcare providers and Australian businesses, so they can focus on what matters most.

Our Values

The principles that guide everything we do.

🤝

Partnership

We do not just provide a service. We become your technology partner, invested in your success and growth.

💪

Reliability

When we say we will do something, we do it. Consistent, dependable service you can count on every day.

🔒

Security

Protecting your data and systems is not optional. Security is built into every solution we deliver.

💡

Innovation

Technology moves fast. We stay ahead of the curve so you benefit from the latest tools and best practices.

Our Credentials

🎧

Microsoft Partner

💻

3,000+ Software Solutions

🇦

Australian-Owned

📞

24/7 Support

Our Team

A dedicated team of IT professionals passionate about technology and healthcare.

W

Wadzy

Founder and Director

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Team Member

IT Services

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Team Member

Support Engineer

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Team Member

Client Services

Ready to work with us?

Get in touch for a free, no-obligation evaluation of your IT needs.

Talk to CareIQ IT