Managed IT Services

We act as your external IT department. Proactive support, monitoring, and management so you can focus on running your business, not your technology.

Complete IT Management

Nine service areas covering every aspect of your technology needs.

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Your External IT Department

We become your dedicated IT team, handling everything from daily support tickets to long-term technology strategy. No need to hire, train, or manage internal IT staff.

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Affordable Solutions

Enterprise-grade technology and support at a price that works for small and medium businesses. Fixed monthly pricing with no hidden costs or surprise bills.

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End-to-End IT Services

From email and desktops to networks, cybersecurity, and cloud. One provider, one relationship, one number to call for all your technology needs.

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Email Systems

Microsoft 365 setup, migration, and management. Spam filtering, archiving, shared mailboxes, and security policies configured and maintained for your team.

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Desktop and Laptop Support

Hardware procurement, setup, troubleshooting, and repairs. We keep your workstations running smoothly with proactive maintenance, patching, and rapid issue resolution.

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Website Support

Hosting, maintenance, updates, and security for your business website. We ensure your online presence stays fast, secure, and up to date.

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Proactive Management

We do not wait for things to break. 24/7 monitoring, automated patching, and preventative maintenance keeps your systems healthy and reduces costly downtime.

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Scalability

Our solutions grow with your business. Add new staff, open new locations, or adopt new tools without technology holding you back. Scale up or down as needed.

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Reliability and Security

Automated backups, disaster recovery planning, and cybersecurity built into every service. Your data is protected and your business can recover quickly from any disruption.

Access to 3,000+ Enterprise Software Solutions

As a Microsoft Partner, we source, licence, and manage the right tools for your business at competitive prices.

Why Businesses Choose CareIQ for IT

Small and medium businesses need enterprise-level IT without the enterprise price tag. CareIQ delivers exactly that, with fixed monthly pricing and a personal touch.

  • Fixed monthly pricing with no surprise bills
  • Queensland-based support team
  • Proactive maintenance reduces downtime
  • Scalable plans that grow with your business
  • Single provider for IT, security, and cloud
  • Onsite support available when needed
  • Strategic advice included at every tier

Service Tiers

Choose the level of support that fits your business. All plans include a dedicated account manager.

Essential

From $49 per user / month
  • 24/7 monitoring and alerts
  • Business hours help desk
  • Patch management
  • Cloud backup (basic)
  • Monthly reporting
  • Email support
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Enterprise

Custom pricing
  • Everything in Professional
  • 24/7 support with SLA
  • Advanced cybersecurity suite
  • Dedicated account team
  • Monthly strategy sessions
  • Onsite support days included
  • Custom integrations
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Let us handle your IT

Get a free evaluation and find out how CareIQ can simplify your technology.

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